Privacy Policy

Delcath Systems, Inc (“Delcath”) respects the privacy of visitors to its Web sites and is committed to the protection of their personal information. This Privacy Statement explains the data collection, transfer, processing, use, disclosure, and security practices of the Delcath Website (the “Site”).

Note that this Privacy Statement does not apply to information collected from offline resources and communications.

1.    How to contact Delcath

We welcome your views about our Website and our privacy policy. If you would like to contact us with any queries or comments please send an email to us at: info@delcath.com.

Delcath’s Data Protection Office can be contacted by email at the following address: privacy@delcath.com.

2.    Description of the information Delcath may collect

Personally Identifiable Information

Delcath directly collects personally identifiable information (i.e., information from which you can be identified, such as name, address, telephone number,, e-mail address and your IP address (see below)) when it is asked for and/or you voluntarily submit it to us on this Site.

Non-personally Identifiable Information

Delcath also automatically collects (where available) information about your browser type and operating system, Web sites you visited before and after visiting the Site, standard server log information and IP address (see below).

This information (which does not identify any individual) is aggregated to gather data such as the total number of visits to our Site, the number of visitors to each page of our Site, and the domain names of our visitors’ Internet service providers. We use this information, which remains in aggregate form, to understand how our visitors use our Site so that we may improve it and the services we offer.

3.    Use of IP Addresses

An Internet Protocol (IP) address is a set of numbers that is automatically assigned to your computer whenever you log on to your Internet service provider or through your organization’s local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online.

Delcath, or third-party companies acting on behalf of us, may collect IP addresses for the purposes of systems administration and to audit the use of our Site. We do not ordinarily link a user’s IP address to information that directly identifies that user, which means each user’s session will be logged, but the user remains anonymous to us. However, we may use IP addresses to identify users of our Site when we feel it is necessary to enforce compliance with the Site’s terms of use, or to protect our service, Site or other users.

4.    Why do we process your personal data

We use your personal data to comply with legal obligations to which we are subject, to perform services you have requested, because you have consented to our processing of your personal data or for the purpose of our legitimate interested such as, to respond to your requests; improve our level of service and the content of our Site; provide you with tips, helpful information, product news and updates; notify you of new Delcath products and services (where you have agreed to this); seek your views on our products and services; consider your application for employment; and for our own administrative and quality assurance purposes.

This Site is not intended or designed to attract children under the age of 16. We do not knowingly collect personally identifiable information via this Site from visitors in that age group without the explicit consent of a parent or guardian.

5.    How we protect your personally identifiable information

Delcath is committed to using commercially reasonable means to ensure that your personally identifiable information is protected appropriately, and according to the sensitivity of the information. Delcath uses a variety of security technologies and procedures to help protect your personally identifiable information from unauthorized access, use, or disclosure. For example, we store the personally identifiable information you provide to Delcath on computer servers with limited access that are located in controlled facilities. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personally identifiable information, we cannot guarantee the security of the personally identifiable information you transmit to our Site; any transmission is at your own risk. While we cannot guarantee that loss, misuse or alteration to data will not occur, once we have received your information, we make commercially reasonable efforts to prevent such unfortunate occurrences.

6.    Sharing personally identifiable information with third parties

Delcath will not sell or rent personally identifiable information to third parties. However, sometimes selected third parties are used to provide us with support services in connection with the Site and such parties may, from time to time, have access to your information to enable them to provide those services to Delcath. Please rest assured that all companies providing such support services are required by us to meet the same standards of data protection as Delcath and are prohibited from using the information for their own purposes. In particular, Delcath does not allow its service providers to use your personally identifiable information for their own marketing activities.

In certain special cases, we may disclose your personally identifiable information in the following circumstances

  • when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you, or otherwise injuring or interfering with Delcath’s rights, property or operations, other users of this Site, or anyone else who could be harmed by such activities;
  • when we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation; or
  • in connection with a substantial corporate transaction, such as the sale of a product line or division, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.

 

7.    Where we store your information

We might store your information in different places. Physical files are stored in our office and our archives. Electronic files are stored on our secure servers and in the cloud. We may transfer your data to, and store it at, a destination outside of the European Economic Area.

Whenever we transfer your data in such a way, we will ensure appropriate safeguards are in place. You may contact us via e-mail, in case you wish to find out more or to obtain a copy of the appropriate safeguards. We occasionally store your data on the cloud or securely in our offices.

8.    Your rights

You have the right to request that we:

    • inform you whether we process your data, provide you with details relating to our processing, and with a copy of your data
    • rectify any inaccurate data we might have about you without undue delay;
    • complete any incomplete information about you;
    • erase your personal data without undue delay,
    • restrict the processing of your data;
    • furnish you with the personal data which you provided to us in a structured, commonly used and machine readable format;

 

Where we process your data solely on the basis of your consent, you are entitled to withdraw your consent at any time. This will not affect the lawfulness of our processing before the withdrawal.
You also have the right to lodge a complaint with the Data Protection Commissioner at any time.

The exercise of your rights might be subject to certain conditions prescribed by law and we might require further information from you before we can respond to your request.

You may exercise your rights by contacting us at the addresses or e-mail address provided above.

9.    Cookies

This Site may use technology called “cookies.” A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies help provide additional functionality to the Site or help us analyze usage of the Site more accurately. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to the Site.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, or receive a warning before a cookie is stored, if you prefer. Please refer to your Internet browser’s instructions or help screen to learn more about these functions and to specify your cookie preferences. If you choose to decline cookies, you may not be able to fully experience the interactive features of this Site or any other Web sites that you visit.

10.    Links to other Web sites

This Site may from time to time provide links to other Delcath and third-party Web sites as a service to our users. This Privacy Statement does not apply to those Web sites. You agree that, if you choose to enter such a linked site, Delcath is not responsible for the availability of such Web sites and does not review or endorse and shall not be liable, directly or indirectly, for (i) how these Web sites treat your personally identifiable information, (ii) the content of such Web sites, including (without limitation) any advertising, products, goods or other materials or services available from such Web sites and (iii) the use that others make of these Web sites.

Please ensure that you check the legal and privacy statement posted on each Web site you link to before entering any personally identifiable information.

11.   Changes

We may occasionally update this Privacy Statement. If the changes we make are material, we also may post a notice on this Site. We encourage you to periodically review this Privacy Statement to stay informed about how we are helping to protect the personally identifiable information we collect. Your continued use of the Site constitutes your agreement to the Privacy Statement and any updates.

This statement was last reviewed December 2021.

Contact us

Questions, comments and requests regarding this Privacy Statement are welcomed and should be addressed to: info@delcath.com.